Privacy Policy

Privacy Policy and Terms of Use

At Avalos Air LLC, we are committed to protecting the privacy and security of our customers in Homestead and throughout South Florida. This policy outlines how we collect, use, and safeguard your information when you interact with our website, avalosair.com, or utilize our residential and light commercial HVAC services.

Information Collection and Usage

To provide expert AC repair, HVAC installation, and diagnostic services, Avalos Air LLC collects specific information necessary to fulfill your service requests and improve our digital experience.

• Direct Information: We collect personal details that you voluntarily provide, such as your name, service address in the South Florida area, phone number, and email address when you request an estimate or schedule a service call.
• Automated Data: Our website automatically collects technical information, including your IP address, browser type, and site usage patterns, to help us optimize our modern interface and ensure a seamless user experience.
• Purpose of Use: The data collected is used strictly to process service requests, provide accurate HVAC diagnostics, communicate about scheduled maintenance, and improve our high-quality service offerings.

Data Security and Your Rights

As a licensed Florida HVAC contractor, Avalos Air LLC prioritizes your data integrity and ensures that you remain in control of your personal information at all times.

• Data Sharing: We do not sell or lease your personal data to third parties. Information is only disclosed when necessary to facilitate your HVAC service or to comply with legal obligations.
• Security Measures: We employ industry-standard security protocols, including SSL encryption and secure data storage, to protect your information from unauthorized access, alteration, or disclosure.
• User Rights: In alignment with GDPR and CCPA standards, you have the right to access, update, or request the deletion of your personal data. You may also opt-out of any marketing communications at any time.

Updates and Contact Information

Avalos Air LLC may update this policy periodically to reflect changes in our business practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your information.

For any questions regarding this policy or to exercise your data rights, please contact our Homestead office at info@avalosair.com or via our 'Request Service' portal.